Shipping Policy
Depending on your geographic location, Covet + Lou uses the United States Postal Service or UPS for domestic and international delivery.
FREE SHIPPING on U.S. Orders Over $300
| Ground Shipping | $12 | (2-5 business days estimated) |
| Express | $48 | (1 Day) |
| Canada | $35 | (Customer responsible for customs and duty; 6-10 business days) |
| Worldwide Express | $75 | (Customer responsible for customs and duty; 6-10 business days) |
Covet + Lou is not responsible for loss or damage incurred by the carrier or upon delivery.
Please note that your order will be shipped only once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.
Make sure to double check your billing and shipping address when placing an order. Covet + Lou is unable to reroute packages.
Prices displayed on the website are exclusive of taxes. If you are shipping within the U.S., sales tax will only be charged on orders shipped to Massachusetts.
TRACKING YOUR ORDER
Upon the completion of checkout, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.
INTERNATIONAL SHIPPING
If client is shipping to a destination outside the U.S., tax, customs and import duties will be levied by the client’s local government in addition to Covet + Lou's shipping cost. All additional taxes and fees are the responsibility of the client. This can range from 20% to 40% of the order value.
Items will be shipped from Newton, Massachusetts (United States), with an official invoice declaring the exact total of merchandise purchased in U.S. dollars.
Covet + Lou is currently unable to ship glass, ceramics, or breakables outside of the United States.